:root{--bg: #f6f4f1;--surface: #ffffff;--surface-2: #fbfaf8;--ink: #23201d;--ink-soft: #6b6560;--ink-faint: #9b948e;--line: #e7e2dc;--line-soft: #efece7;--accent: #1f3b4d;--accent-soft: #2f5468;--gold: #b08a4a;--danger: #b4564c;--ok: #4f8466;--radius: 12px;--radius-sm: 8px;--shadow: 0 1px 2px rgba(40,33,26,.04), 0 8px 24px rgba(40,33,26,.06);--shadow-sm: 0 1px 2px rgba(40,33,26,.06);--shadow-lg: 0 12px 48px rgba(30,24,18,.18);--font: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif;--serif: "Iowan Old Style", "Palatino Linotype", Palatino, Georgia, 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var(--line);border-radius:var(--radius-sm);background:var(--surface-2);outline:none;transition:border-color .15s}.login-card input:focus{border-color:var(--accent-soft)}.login-error{color:var(--danger);font-size:13px;margin:10px 0 0}.login-hint{color:var(--ink-faint);font-size:12px;margin:16px 0 0}.login-hint code{background:var(--line-soft);padding:2px 6px;border-radius:5px}.app{height:100%;display:flex;flex-direction:column}.topbar{display:flex;align-items:center;gap:24px;padding:0 22px;height:56px;background:var(--surface);border-bottom:1px solid var(--line);flex:0 0 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22px}.tl-dot{position:absolute;left:0;top:9px;width:11px;height:11px;border-radius:999px;background:var(--surface);border:2px solid var(--line)}.tl-item.done .tl-dot{background:var(--accent);border-color:var(--accent)}.tl-body{display:flex;flex-direction:column}.tl-title{font-size:13px;font-weight:600;color:var(--ink)}.tl-item:not(.done) .tl-title{color:var(--ink-faint);font-weight:500}.tl-sub{font-size:11.5px;color:var(--ink-faint)}.status-flow{display:flex;flex-wrap:wrap;gap:6px}.flow-btn{border:1px solid var(--line);background:var(--surface);border-radius:var(--radius-sm);padding:7px 12px;font-size:12.5px;font-weight:600;color:var(--ink-soft);transition:all .12s}.flow-btn:hover:not(:disabled){border-color:var(--ink-faint);color:var(--ink)}.flow-btn:disabled{opacity:.45;cursor:not-allowed}.flow-btn.warn{color:var(--gold);border-color:#e7d6b5}.flow-btn.danger{color:var(--danger);border-color:#e8c9c5}.status-extra{display:flex;gap:8px;margin-top:10px}.svc-grid{display:grid;grid-template-columns:1fr 1fr;gap:8px}.svc-card{text-align:left;border:1px solid var(--line);background:var(--surface);border-radius:10px;padding:11px 12px;display:flex;flex-direction:column;gap:3px;transition:all .12s}.svc-card:hover{border-color:var(--ink-faint)}.svc-card.on{border-color:var(--accent);background:#f0f4f6;box-shadow:0 0 0 1px var(--accent) inset}.svc-name{font-weight:600;font-size:13.5px}.svc-meta{font-size:11.5px;color:var(--ink-soft)}.slot-list{max-height:300px;overflow:auto;display:flex;flex-direction:column;gap:6px}.slot-row{display:flex;align-items:center;gap:10px}.slot-time{width:78px;flex:0 0 78px;font-size:12.5px;font-weight:600;color:var(--ink-soft);font-variant-numeric:tabular-nums}.slot-res{display:flex;flex-wrap:wrap;gap:5px}.res-pill{border:1px solid var(--line);background:var(--surface);border-radius:999px;padding:5px 12px;font-size:12px;color:var(--ink-soft);transition:all .12s}.res-pill:hover{border-color:var(--ink-faint)}.res-pill.on{background:var(--accent);color:#fff;border-color:var(--accent)}.inp{width:100%;border:1px solid var(--line);border-radius:var(--radius-sm);padding:10px 12px;margin-bottom:8px;background:var(--surface-2);outline:none;resize:vertical;transition:border-color .12s}.inp:focus{border-color:var(--accent-soft)}.hint{font-size:13px;color:var(--ink-soft);padding:6px 0}.hint.err{color:var(--danger)}.hint.warn{color:var(--gold)}.panel-foot{padding:14px 22px;border-top:1px solid var(--line);display:flex;flex-direction:column;gap:10px}.foot-summary{font-size:13px;font-weight:600;color:var(--ink)}.foot-actions{display:flex;gap:8px;justify-content:flex-end}.btn{border:1px solid var(--line);background:var(--surface);padding:9px 16px;border-radius:var(--radius-sm);font-weight:600;font-size:13.5px;color:var(--ink);transition:all .12s}.btn:hover{border-color:var(--ink-faint)}.btn.sm{padding:7px 12px;font-size:12.5px}.btn.primary{background:var(--accent);color:#fff;border-color:var(--accent)}.btn.primary:hover{background:var(--accent-soft);border-color:var(--accent-soft)}.btn.primary:disabled{opacity:.5;cursor:not-allowed}.btn.ghost{background:transparent}.btn.block{width:100%;margin-top:8px;padding:11px}.pref-row{display:flex;align-items:center;justify-content:space-between;gap:14px;width:100%;text-align:left;background:transparent;border:none;padding:12px 0;border-bottom:1px solid var(--line-soft)}.pref-row:last-child{border-bottom:none}.pref-text{display:flex;flex-direction:column;gap:2px}.pref-label{font-weight:600;font-size:13.5px}.pref-desc{font-size:12px;color:var(--ink-faint)}.switch{flex:0 0 auto;width:42px;height:24px;border-radius:999px;background:var(--line);position:relative;transition:background .15s}.switch.on{background:var(--accent)}.knob{position:absolute;top:2px;left:2px;width:20px;height:20px;border-radius:999px;background:#fff;box-shadow:var(--shadow-sm);transition:transform .15s}.switch.on .knob{transform:translate(18px)}.calls-wrap{max-width:1000px}.calls-head h2{font-family:var(--serif);font-size:24px;margin:0;font-weight:600}.calls-head p{margin:4px 0 18px;color:var(--ink-soft)}.calls-filter{margin-bottom:16px}.calls-table{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);overflow:hidden;box-shadow:var(--shadow-sm)}.calls-th,.calls-tr{display:grid;grid-template-columns:110px 1fr 110px 130px 130px;align-items:center;gap:12px;padding:13px 16px;text-align:left}.calls-th{background:var(--surface-2);font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.05em;color:var(--ink-faint);border-bottom:1px solid var(--line)}.calls-tr{border:none;border-bottom:1px solid var(--line-soft);background:var(--surface);width:100%;font-size:13.5px;transition:background .12s}.calls-tr:last-child{border-bottom:none}.calls-tr:hover{background:var(--surface-2)}.mono{font-variant-numeric:tabular-nums}.otag{padding:3px 9px;border-radius:999px;font-size:12px;font-weight:700;text-transform:capitalize}.senti.pos{color:var(--ok)}.senti.neg{color:var(--danger)}.senti.neu{color:var(--ink-soft)}.summary-text{font-size:13.5px;color:var(--ink);margin:0}.transcript{font-size:12.5px;white-space:pre-wrap;background:var(--surface-2);border:1px solid var(--line);border-radius:10px;padding:12px;max-height:320px;overflow:auto;color:var(--ink);line-height:1.5;font-family:ui-monospace,SFMono-Regular,Menlo,monospace}.d-row{display:flex;gap:14px;padding:9px 0;border-bottom:1px solid var(--line-soft);font-size:13.5px}.d-row:last-child{border-bottom:none}.d-k{width:90px;flex:0 0 90px;color:var(--ink-faint);font-weight:600}.d-v{flex:1 1 auto}.toasts{position:fixed;bottom:22px;left:50%;transform:translate(-50%);z-index:80;display:flex;flex-direction:column;gap:8px;align-items:center}.toast{background:var(--ink);color:#fff;padding:11px 18px;border-radius:10px;font-size:13.5px;font-weight:600;box-shadow:var(--shadow-lg);cursor:pointer;animation:toastin .22s ease}.toast.error{background:var(--danger)}.toast.ok{background:var(--ok)}@keyframes toastin{0%{transform:translateY(12px);opacity:0}}@media (max-width: 1024px){.kpi-cards{grid-template-columns:repeat(3,1fr)}.board{overflow-x:auto;grid-auto-flow:column;grid-auto-columns:minmax(220px,1fr);grid-template-columns:none;padding-bottom:8px}}@media (max-width: 768px){body{font-size:14px}.content{padding:16px 14px 96px}.tabs,.brand-sub{display:none}.topbar{gap:12px;padding:0 14px}.icon-btn{display:none}.tabbar{display:flex;position:fixed;left:0;right:0;bottom:0;z-index:60;height:64px;background:var(--surface);border-top:1px solid var(--line);padding-bottom:env(safe-area-inset-bottom,0)}.tabbar-btn{flex:1;min-height:44px;border:none;background:transparent;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:3px;color:var(--ink-faint);font-size:10.5px;font-weight:600}.tabbar-btn.on{color:var(--accent)}.kpi-cards{grid-template-columns:repeat(2,1fr);gap:10px}.kpi-card-value{font-size:24px}.tb-filters,.tb-new{display:none}.tb-filter-btn{display:inline-flex;margin-left:auto;min-height:40px}.cal-toolbar{gap:8px}.date-pill{flex:1 1 auto}.tb-filter-sheet{display:flex;flex-direction:column;gap:10px;background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);padding:12px;margin-bottom:12px;box-shadow:var(--shadow-sm)}.tb-filter-sheet .seg{width:100%}.tb-filter-sheet .seg button{flex:1;min-height:40px}.fab{display:flex;align-items:center;justify-content:center}.col-header,.rescol{min-width:128px}.cal-grid-scroll{-webkit-overflow-scrolling:touch}.panel{top:auto;left:0;right:0;bottom:0;width:100%;max-width:100%;height:92vh;max-height:92vh;border-radius:18px 18px 0 0;animation:sheetin .2s ease-out}@keyframes sheetin{0%{transform:translateY(100%)}}.panel-grab{display:block;width:38px;height:4px;border-radius:999px;background:var(--line);margin:8px auto 0}.panel-head{padding-top:12px}.calls-th{display:none}.calls-tr{grid-template-columns:1fr auto;grid-template-areas:"caller time" "outcome senti";gap:6px 12px}.calls-tr>:nth-child(1){grid-area:time;color:var(--ink-faint);font-size:12px}.calls-tr>:nth-child(2){grid-area:caller;font-weight:600}.calls-tr>:nth-child(3){display:none}.calls-tr>:nth-child(4){grid-area:outcome}.calls-tr>:nth-child(5){grid-area:senti;text-align:right}.step,.today,.btn,.seg button,.flow-btn,.res-pill{min-height:40px}.agenda-row{min-height:60px}.next-up{gap:8px 10px}}